Fair-Usage-Richtlinie

We are not putting a hard cap on how many messages you can send. We want VoxiSMS to be genuinely useful, and that means letting you send as much as your business actually needs.

But to keep the service sustainable and reliable for everyone, we need to make sure it is used the way it is intended: by individuals, small businesses, and teams sending genuine, human-relevant messages through their own carrier plans.

This Fair Usage Policy explains what counts as fair use, what does not, and what happens in the rare case where usage falls outside these boundaries.

We deliberately have not set a per-message cap on the $1 plan. We would rather see how people actually use VoxiSMS in the real world before drawing arbitrary lines.

That said, "no cap" is not the same as "no limits." Fair use means reasonable use, the kind of volume a genuine business would send, at a pace a real human or workflow would generate.

As we learn more about how customers use the service, we may introduce specific tier limits in the future. If we do, we will give existing customers at least 30 days' notice before any change takes effect, and we will always recommend the right plan for your volume rather than charging surprise fees.

Industrial-scale blasting. Using VoxiSMS to send tens of thousands of messages per day in a way that goes beyond normal business communication. For example, mass marketing campaigns to non-opted-in lists, or automated outreach at a scale your carrier plan was never designed to support.

Unsolicited messages (spam). Sending SMS to recipients who have not opted in, or sending messages that violate anti-spam laws in your country or your recipients' countries including but not limited to TCPA in the US, GDPR in the EU, CAN-SPAM, and PECR in the UK.

Carrier plan abuse. Sending volumes of SMS that breach your mobile carrier's own fair usage terms, trigger anti-fraud throttling, or risk getting your SIM blocked. VoxiSMS is not responsible for carrier-side enforcement, and we expect you to comply with your carrier's terms.

Prohibited content. Sending messages containing illegal content, scams, phishing attempts, fraudulent links, harassment, hate speech, or content that violates the laws of any jurisdiction the message touches.

Automated reselling. Reselling VoxiSMS message capacity to third parties, or operating VoxiSMS as a white-labeled SMS service for clients without an Enterprise agreement.

Circumvention. Using multiple accounts, devices, or technical workarounds to bypass account-level restrictions or evade enforcement actions.

VoxiSMS does not read the content of your messages. Your messages are sent directly from your Android device through your carrier and do not pass through our servers.

We do monitor metadata associated with your account, including:

• Total monthly message volume
• Sending velocity (messages per minute or hour)
• Number of unique recipients
• Delivery and bounce patterns
• Reports of spam or abuse received from carriers or recipients

This metadata helps us identify accounts that may be operating outside fair use, and helps us protect the service for all users.

VoxiSMS is a new service and we are still learning how customers use it. As we understand real-world usage patterns, we may update this Fair Usage Policy, including potentially introducing specific volume tiers in the future.

If we make material changes, we will notify account holders by email at least 30 days before the changes take effect. Existing customers will always be given the chance to choose the plan that best fits their usage before any new limits apply.